Accessibility statement for Property Alert

This accessibility statement applies to https://propertyalert.landregistry.gov.uk (opens in new tab).

This website is run by HM Land Registry. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

Get advice from AbilityNet (opens in new tab) on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• colour contrast between text and background is sometimes low
• the wording of some error messages is not helpful
• some form elements may not be read correctly by assistive technology

Feedback and contact information

If you find any problems that are not listed on this page or think we're not meeting the accessibility requirements, contact us by:

• email [email protected]
• call 0300 006 0478

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact us by:

• email [email protected]
• call 0300 006 0478

We can also provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

We'll consider your request and get back to you within 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in new tab).

Technical information about this website's accessibility

HM Land Registry is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.2 (opens in new tab) AA standard, due to some of the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some text, form controls and images do not have a contrast ratio of at least 4.5:1, which means they may be hard to read. This fails WCAG 2.2 success criterion 1.4.3 Contrast (Minimum).

Some error messages are not helpful. They do not give enough information on how to correct the error. This fails WCAG 2.2 success criterion 3.3.3 Error Suggestion.

Some form elements have too many corresponding labels. This means assistive technology may not read them correctly or select the most helpful information. This fails WCAG 2.2 success criterion 4.1.2 Name, Role, Value.

We plan to fix these errors by 31 December 2024.

Content that's not within the scope of the accessibility regulations

No content within Property Alert falls outside the scope of accessibility regulations.

What we're doing to improve accessibility

We will review known issues according to the timescales shown for each area above.

Pages are tested against the WCAG criteria whenever any significant changes are made to a page.

Preparation of this accessibility statement

This statement was prepared in October 2020. It was last reviewed on 30 September 2024.

This website was last tested on 30 July 2024 against the WCAG 2.2 AA standard.

Tests were carried out on a selection of pages by an internal audit team using a purpose-built WCAG 2.2 test suite.